Water Crew Chief Featured
- Maumelle, Arkansas
- Job ID
Water Crew Chief job at Servpro of Northwest Little Rock in Maumelle AR
Description, duties, responsibilities
Our Company is currently looking for an individual that has IICRC "Certification" in WTR OR with 10 years of general work experience and 3 years of previous experience in the Restoration Industry. Are you experienced in performing job site management organizing and motivating work crews and possess knowledge and experience in the insurance RESTORATION INDUSTRY? Join our team today and help provide excellent restoration services to our customers and the insurance industry. As a Crew Chief your primary responsibility will be to manage and complete assigned jobs according to company processes. You will be responsible for maintaining quality control on each job. You will be required to respond to service calls when needed; set up and establish efficient job flow; coordinate for the job complete job documentation perform and supervise production work and monitor assigned jobs from start to finish. All safety procedures are to be followed and enforced on the job site. You will be required to resolve problems quickly as they arise. The crew chief will monitor all assigned jobs to ensure customer needs are met. You will perform sales and marketing activities including add-on sales and security checks. You will be required to communicate and establish relationships with commercial insurance and residential customers. The crew chief will ensure that production costs are maintained based upon established criteria. In addition you will be required to clean and maintain vehicles and equipment the warehouse and office areas. COMPETITIVE SALARY BENEFITS AND ADVANCEMENT OPPORTUNITIES. For more information about this company go to: Requirements. Possess strong management leadership team building and organizational skills. Ability to make quick logical decisions on short notice. Strong oral skills are required in order to communicate job processes and instructions clearly to production workers. Strong written skills for documenting job files. Ability to resolve customer/adjuster concerns and/or complaints in a timely and professional manner. Possess good interpersonal skills in order to establish relationships with customers and insurance adjusters. Possess basic math skills. Basic office skills including a knowledge of computers and office equipment. Experience with Xactimate estimating software is a plus. Some college education is an advantage as well as knowledge of cleaning and restoration procedures. Model professional behavior and customer relations skills to production technicians. Train production technicians on processes and customer relations. Ensure clear two-way communication with the Production Manager. Complete training and achieve all certifications in relevant cleaning and restoration methods and processes. Ensure all personnel are available for emergency services response. Perform final walk-through with customers at job completion. Re-service jobs as requested by the Production Manager. Good physical health is required since the work often requires physical lifting exertion and work in the field with crews. Some travel may be necessary.
Servpro of Northwest Little Rock Company Overview
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