Gateway Agent 2 Featured
- Ann Arbor, Michigan
- Job ID
Gateway Agent 2 job at Pilot Freight Services in Ann Arbor MI
Description, duties, responsibilities
PILOT FREIGHT SERVICES seeks a GATEWAY OPERATIONS AGENT to work in our CHICAGO AIR GATEWAY OFFICE IN NORTH LAKE IL. This position will be responsible for assisting with day to day gateway operations and consolidations. The ability to work in fast-paced challenging environment is critical. JOB SUMMARY: This position will be responsible for coordinating and managing the movement of shipments for export via Air. The ability to work in a fast-paced challenging environment is critical. Coordinate Air export shipments by providing rates booking (via e-mail airline web based bookings and telephone) and tracking. ESSENTIAL FUNCTIONS: - Coordinate with Warehouse Operations to ensure shipments are received and all documentation has been accounted for on a daily basis - Work closely with team members to meet or exceed all customer service requirements - Develop and maintain positive customer relationships - Communicate effectively with customers overseas vendors airlines and team members - Accurate understanding of data and system entry - Resolve customer service and vendor issues - Other duties as assigned
Pilot Freight Services Company Overview
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