Airline Customer Service Agent Featured
- Roanoke, Virginia
- Job ID
Airline Customer Service Agent job at Piedmont Airlines in Roanoke VA
Description, duties, responsibilities
We cant wait to share our passion for aviation with you! Join a team that works hard cares for each other and offers plenty of opportunities to grow.PrincipalDuties and Responsibilities:Customer service agents work together as a team to provide excellent customer service and meet corporate objectives. Our employees must keep both the company goals and customer expectations in mind when completing their daily tasks. Responsibilities include computerized passenger boarding flight announcements assisting customers with special needs ticket sales flight itinerary changes seat assignments and tracing mishandled luggage; also baggage loading operation of motorized service vehicles and equipment aircraft servicing and calculating baggage and cargo weights.Minimum Qualifications:Ability to work all shifts all days including nights weekends holidaysWork outside in all weather conditionsAble to lift up to 70 poundsSuccessful completion of training courseAt least 18 years of ageHigh school diploma or GEDValid drivers licensePreferred Qualifications:Previousairline experiencePreviousemployment as a front-line customer service providerBasic knowledge of computer applications and programsBachelors Degree in Aviation Business or related fieldWork Environment:Use of computers and other office equipmentAirport ramp environment subject to varied weather conditions and elevated noise levelsAll shifts including weekends nights holidays and/or irregular shiftsPhysical Requirements:Frequent stooping bending kneeling walking standing reaching lifting climbing up and down stairsHandle objects up to 70 pounds regularlyAssist disabled customersThe above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities duties and skills required for this position. Duties and expectations are subject to change as needed.Employment is contingent upon a clear Driving Record 10-year Criminal History Records Check and Drug Screen as required. We also require proof of High School or GED completion.Benefit package includes paid training holiday pay 401(k) vacation family travel on the American Airlines network medical and dental available.M/F Disabled and Vet EEO/AA EmployerM/F Disabled and Vet EEO/AA Employer
Piedmont Airlines Company Overview
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