Airport Director Hot

Airport Director job at OTG in Newark CA

Description, duties, responsibilities

YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as the Airport Director now at Newark Liberty International Airport and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industrys best compensation and benefits including PTO Healthcare and a competitive 401k match.WHAT IS OTG? OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports OTG and its 5000+ Crewmembers serve millions of travelers each year. WHY OTG?By joining our team you ll discover endless opportunities to explore learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences so we offer our crewmembers some of the best compensation and benefits in the industry.We transform airport experiences. You drive it. ROLES AND RESPONSIBILITIESPosition Summary: As the Airport Director at Newark Liberty International Airport you will play a critical role in a company that transforms the airport experience. At OTG we view travel as a lifestyle and our mission is to treat the airport itself as a destination. By combining great food world-class beverage programs cutting-edge design and state-of-the-art technology OTG is delivering a travelers oasis a place within the airport where the pressures of the day soon recede. The Airport Director at Newark Liberty International Airport is a senior member of the OTG management team and is ultimately responsible for overseeing the entire airport and OTG operations within a designated airport including but not limited to bringing the OTG culture to life through all touchpoints running a great restaurant and market operations ensuring pristine facilities compliance with airport safety sanitation and statutory regulations hiring training evaluation and growth of the best crewmember talent. The Airport Director at Newark Liberty International Airport is accountable for driving business results in support of operational goals ensuring budgetary goals initiating and leading operational changes and assisting Team Leaders/General Managers in implementing changes that bring positive results. The Airport Director is ultimately responsible for ensuring a positive experience for OTG guests and crewmembers Responsibilities:Set the vision and goals for the terminal and inspire all crewmembers (salaried and hourly) to be "all-in" in the accomplishment of these goals Implement strategies that drive budgetary goals for initiating and leading operational changes and assist all operations in implementing changes and results Ensure all crewmembers have the necessary information tools and resources to deliver a great guest experience Serve as a point of contact to the traveling public resolving issues as needed Cultivate and strengthen relationships with airport leadership including the airlines management companies and other governmental or regulatory agencies Accountable for driving business results in support of operational goals Responsible for ensuring professional development and performance management of all salaried crewmembers Provides a workplace free from hazards following all safety policies set forth by the company and conforming to any laws and regulations related to the workplace Continuously improve the crewmember experience using OTG culture and values Develop oneself to take full responsibility for an airport terminal when training has been completed QUALIFICATIONS AND REQUIREMENTS Bachelors Degree or equivalent in Hospitality Business or Culinary Arts5 to 7 years of Director/Multiunit experience in a high-quality hospitality environmentDemonstrated results in creating a high-performance workplace through cultural leadership that sustains resultsMinimum of 5 years of management experience in high-volume multi-unit operationsMinimum of 5 years of management experience in alcoholic beverage serviceProficient knowledge of P&L budgeting and forecastingKnowledge of marketing techniques and their impact on business resultsExperience in guest relations negotiations and resolving complaintsExcellent verbal and written communication skillsCommitment to service of guests and all crewmembersHigh integrity work ethic passion and commitment to OTG valuesAble to train delegate coach and develop managers and crewmembersKnowledge of or certification in adherence to safety and food sanitation as well as responsible alcohol serviceAble to work flexible hours days and shifts including holidaysAble to clear OTG background checks as well as any requirements to obtain airport badges OTG Concessions Management LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability status gender identity veteran status or any other basis protected by law.

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