Passenger Service Agent Featured
- Denver, Colorado
- Job ID
Passenger Service Agent job at Menzies Aviation in Denver CO
Description, duties, responsibilities
Requisition Number18-0114Post Date6/13/2018TitlePassenger Service AgentCityDenverStateCODescriptionWe believe that true excellence is only delivered by people with theknowledge tools and passion to set standards rather than chase them. Doyou catch yourself searching the sky when you hear an airplane flyingoverhead? Embrace your passion for aviation and let your career take offwith Menzies Aviation. As a leading global provider of Passenger ServicesRamp Handling Cargo Handling Technical Support and Fuelling serviceswe provide a range of career opportunities. View our video to see how membersof our leadership team started their careers with Menzies Aviationhttps://youtu.be/O-EYcIUrOksView our Passenger Services Agent video here: https://youtu.be/BZpbmlbdAtkAs a member of our passenger services team you will be assisting passengersand their property to arrive safely at their destinations. Since you will bein a public facing role and because we want to ensure that you always lookyour very best when interacting with our customers you will be issued witha company uniform. You will be expected to always wear your uniform and tokeep it neat and clean.You will be responsible for assisting our passengers at ticket counters toensure they are properly checked in as well as their luggage. You will alsoassist in the gate area where passengers documents need to be verifiedprior to boarding their aircraft. Other responsibilities in the gate areainclude making announcements checking baggage and assigning seats.You may be required to drive and operate small specialized commercial vehiclesat times and as such you will require a valid driver s license with a cleardriving record.You will need to be able to perform simple mathematical functions such asadding subtracting multiplying and dividing as you will need tointerpret aircraft weight and balance loading instructions hazardousmaterial identification labels aircraft loading manifests and baggageand cargo routing tags. You and your team will be required to maintain a safeand secure work environment in accordance with local health safetyand security policies and procedures.We cross-train our employees so you may be expected to work in other areas ofthe operation. While previous experience may be beneficial it is notrequired as we provide classroom and on the job training to ensure you arefully trained for your new position prior to starting.RequirementsTo be part of our high performing team you will need to be at least 18years of age be able to speak read and write in English proficiently andhave authorization to work in the US. Computer skills are required as youwill be using computer based systems to perform your primary job duties.All airport staff working airside must be badged by the relevant airportauthority. In order to obtain an airport identification badge with a customsseal you will need to pass all FBI and other background checks.We take the safety of our staff customers and passengers seriously and assuch you will have to be willing to submit and pass a drug and physicalabilities test. You will be handling passenger s luggage which will requireyou to lift and move up to 70lbs.The job is primarily done indoors but at times you will be required to workoutdoors. A flexible schedule is needed due to the ever changing airlineschedules.Apply now to join the Menzies team a team that delivers excellence fromtouchdown to take-off
Menzies Aviation Company Overview
With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.