Airport Operations Agent Featured
- Location
- Denver, Colorado
- Wage
- Hourly
- Job ID
- AIRPO017409
- Posted
- 2024-11-9
Airport Operations Agent job at Menzies Aviation in Denver CO
Description, duties, responsibilities
Description
Key Responsibilities
+ Responsible for delay prevention and cancel impact mitigation thru issue resolution or escalation to station leadership as required
+ Support standard work to achieve On Time and safe performance
+ Effectively communicate and interact with both internal and external departments and agencies in the performance of their work
+ Prepare and compile flight departure paperwork as needed audit and file flight paperwork and fuel service records
+ Support and assist in planning and coordinating irregular operations including Long Tarmac Delay situations and reporting
+ Support customer and baggage coordination
+ Plan and manage gate and remote parking
+ Update Flight Information in all applicable programs
+ Monitor outbound cargo shipments and escalate issues to leadership during irregular operations
+ May also be required to perform Ramp Service functions as needed
+ Required to attend the mandatory training imposed by the Company and Airlines as per job role
+ Other duties as assigned
Qualifications
+ Must be 18 years of age or older
+ Possess and maintain valid US drivers license with a clean driving record
+ Pass pre-employment drug screen and all pre-employment testing
+ Ability to proficiently read write and speak English
+ Must be comfortable lifting 70lbs repetitively
+ Must be comfortable working in all weather conditions
+ Pass FBI background and obtain US Customs Seal
+ Must be available and flexible to work variable shifts including weekends and holidays
+ Must have high school diploma GED or six months experience as an Operations Agent
+ Excellent communication skills
+ Ability to remain calm and efficient under pressure
+ Competent in handling difficult situations
Knowledge Skills and Abilities
+ Ability to learn quickly
+ Ability to understand and carry out oral and written instructions and request clarification when needed
+ Strong interpersonal skills
+ Ability to work as part of a team
+ Ability to build relationships
Benefits
+ $22.50/hour
+ Advancement Opportunities to Supervisor and Manager
+ Opportunities for Leadership Training Programs
+ Health Dental Vision and 401K with company match
+ Paid Training
+ Uniform Provided
+ Flight benefits on Frontier
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may regularly work in outside weather conditions. The employee frequently works near moving mechanical parts high voltages and high hydraulic/pneumatic pressures. The employee is also frequently exposed to very loud noise levels fumes or airborne particles and hazardous substances materials or waste. The employee occasionally works in high precarious places.
Some work is done indoors; however the individual may work near terminals with consistently open doors where harsh weather conditions could affect the indoor environment. The Operations Agent team is provided a Menzies Aviation uniform including a coat.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to stand walk sit use hands to finger handle or feel objects tools or controls; reach with arms climb or balance; and talk or hear.
Other tasks include digging and shoveling such as snow removal around equipment and office. Employee may also engage in debris removal which involves lifting bending and stooping. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 70 pounds.
EEO Statement: Menzies is an equal opportunity employer and makes employment decisions exclusively on the basis of merit. The Company prohibits unlawful discrimination based on race color creed sex religion age national origin or ancestry citizenship physical or mental disability military or veteran status marital status medical condition genetic information sexual orientation gender gender expression or identity or any other category protected by federal state or local law. All such discrimination is unlawful and all individuals employed by Menzies Aviation are prohibited from engaging in this type of conduct. The Company further will make all employment decisions including but not limited to recruitment hiring promotion retention compensation training discipline and termination of employment decisions without regard to any characteristic protected by federal state or local law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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Menzies Aviation Company Overview
With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.
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- www.menziesaviation.com
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