Menzies Aviation job details and career information

Director Training Americas Featured

Location
Dfw Airport, Texas
Wage
Hourly
Job ID
DIREC03098
Posted
2019-5-21

Description
This is a hands-on management role that will involve the standardization and centralization of new and existing policies processes and procedures; whilst ensuring that these initiatives are aligned to meet business goals and objectives.
Main accountabilities include:
+ A key early accountability is to undertake a comprehensive review of the operational training structures policies and processes across the region propose a revised optimum structure/process/documentation that meets business needs (both now and with flexibility to adapt as the business grows). Once agreed deliver this with support from the wider team
+ Devise and deliver a comprehensive operational training strategy for the region in consultation with key stakeholders such as HR Operations Finance and Risk
+ Ensure full compliance with the Menzies Aviation learning development policy including Appendix 1 (as amended from time to time) local legislation and customer training requirements. Where required ensure all gap analysis against carrier training is completed and recorded to the Menzies standard
+ Ensure that all trainers deliver the required operational training to the required standard in line with the Menzies Aviation Learning and development policy (as amended from time to time) and local legislation ensuring that associated training records are kept up to date
+ Develop manage and maintain the appropriate Learning Management Systems and associated administrative activities. Ensure content and data is accurate and relevant to the requirements of the region
+ Working with the operational teams and Resourcing and Talent teams support the operation with development and management of station training plans (including new employees and refresher training requirements) maximise on efficiencies budget considerations and ensure compliance to the Learning Development Policy
+ Maintain accurate and current operational training data producing reports and analysing trends/statistics as required by the business
+ Ensure the Training teams across the region are qualified and compliant in the training they are delivering including any regulatory and airline/other customer requirements
+ In conjunction with in-country HR Operations Safety and Security teams assess and arrange relevant operational training needs for all employees including appropriate assessment and measurement methods
+ Stay informed as to the relevant skills and qualification levels required by employees for effective operational performance and circulate requirements/relevant information to stakeholders as appropriate
+ Ensure training managers and leaders are communicating weekly key performance indicator dashboards to their leadership teams to enable effective oversight and engagement in the training needs of their stations
+ Working with the operational teams ensure all stations have compliant training facilities
+ Ensure all training activities and materials meet with relevant organisational and statutory policies including health and safety employment and equality laws
+ Build and maintain both internal and external relationships with key stakeholders regulators and customers to ensure training processes and content are current and inline with requirements
+ Maintain control and optimum utilisation of operational training resources within the region including reviewing their performance against objectives (in conjunction with direct line managers where there is dotted line reporting)
+ Update and maintain all training manuals and ensure compliance to Menzies standards and training updates
Compliance:
Carry out all activities of the role and processing activities (as above) as directed by the Company through its policies procedures and training to ensure the success of the operation including the following:
+ Full compliance:
+ Health and Safety
+ Training
+ Equal Opportunities
+ Harassment
+ Data Protection
+ Security
+ Remain up to date with all station notices relating to policies and procedures
+ Remain up to date with all relevant operational systems and Customer Service training
+ Maintain a safe and secure working environment at all times
+ Comply with the Company’s open fair and honest reporting culture
Experience:
+ Training and Development management experience within aviation cargo or ground handling
+ Demonstrable experience leading and managing high performance teams
+ Knowledge and familiarity of Safety Operational Compliance protocols
+ Commercially astute and business focused with an ability to grasp operational training risks and issues and translate this into appropriate outputs
+ Actively influences events to achieve goals self-starting rather than accepting passively
+ Strong interpersonal and relationship-building skills with an ability to engage with and influence key stakeholders at all levels across the organisation
+ Collaborative team player with the ability to communicate clearly and effectively with team members acting in line with the Company’s culture and values
+ IT literate with savviness for systems capability
+ Commits to an action after developing alternative courses of action that are based on logical assumptions and factual information that take into consideration resources constraints and organisational values
+ Value based approach - the role holder must demonstrate and live the key values of Menzies Aviation; demonstrating authenticity in their approach and an ability to engage with colleagues and other stakeholders at all levels and within a range of markets and situations
+ Ability to read write and speak fluent English
+ Ability and willingness to travel frequently
Note
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It is not intended to be exhaustive. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. This job description does not form part of the post holder’s terms and conditions of employment and may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.
Qualifications
Behaviors
Required
+ Leader: Inspires teammates to follow them
+ Team Player: Works well as a member of a group
+ Enthusiastic: Shows intense and eager enjoyment and interest
Education
Required
+ Bachelors or better
Licenses and Certifications
Required
+ DRIVERS LICENSE
Experience
Required
+ 5 years: Training and Development management experience within aviation cargo or ground handling
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information.

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With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.

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Website
www.menziesaviation.com
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Director Training Americas

Location: Dfw Airport TX

Industry: Aviation
Occupational Category: Instructor
Hours: Full-time, 40 hours per week
Salary: USD 0

Description: Menzies Aviation seeks a Director Training Americas.
Description
This is a hands-on management role that will involve the standardization and centralization of new and existing policies processes and procedures; whilst ensuring that these initiatives are aligned to meet business goals and objectives.
Main accountabilities include:
+ A key early accountability is to undertake a comprehensive review of the operational training structures policies and processes across the region propose a revised optimum structure/process/documentation that meets business needs (both now and with flexibility to adapt as the business grows). Once agreed deliver this with support from the wider team
+ Devise and deliver a comprehensive operational training strategy for the region in consultation with key stakeholders such as HR Operations Finance and Risk
+ Ensure full compliance with the Menzies Aviation learning development policy including Appendix 1 (as amended from time to time) local legislation and customer training requirements. Where required ensure all gap analysis against carrier training is completed and recorded to the Menzies standard
+ Ensure that all trainers deliver the required operational training to the required standard in line with the Menzies Aviation Learning and development policy (as amended from time to time) and local legislation ensuring that associated training records are kept up to date
+ Develop manage and maintain the appropriate Learning Management Systems and associated administrative activities. Ensure content and data is accurate and relevant to the requirements of the region
+ Working with the operational teams and Resourcing and Talent teams support the operation with development and management of station training plans (including new employees and refresher training requirements) maximise on efficiencies budget considerations and ensure compliance to the Learning Development Policy
+ Maintain accurate and current operational training data producing reports and analysing trends/statistics as required by the business
+ Ensure the Training teams across the region are qualified and compliant in the training they are delivering including any regulatory and airline/other customer requirements
+ In conjunction with in-country HR Operations Safety and Security teams assess and arrange relevant operational training needs for all employees including appropriate assessment and measurement methods
+ Stay informed as to the relevant skills and qualification levels required by employees for effective operational performance and circulate requirements/relevant information to stakeholders as appropriate
+ Ensure training managers and leaders are communicating weekly key performance indicator dashboards to their leadership teams to enable effective oversight and engagement in the training needs of their stations
+ Working with the operational teams ensure all stations have compliant training facilities
+ Ensure all training activities and materials meet with relevant organisational and statutory policies including health and safety employment and equality laws
+ Build and maintain both internal and external relationships with key stakeholders regulators and customers to ensure training processes and content are current and inline with requirements
+ Maintain control and optimum utilisation of operational training resources within the region including reviewing their performance against objectives (in conjunction with direct line managers where there is dotted line reporting)
+ Update and maintain all training manuals and ensure compliance to Menzies standards and training updates
Compliance:
Carry out all activities of the role and processing activities (as above) as directed by the Company through its policies procedures and training to ensure the success of the operation including the following:
+ Full compliance:
+ Health and Safety
+ Training
+ Equal Opportunities
+ Harassment
+ Data Protection
+ Security
+ Remain up to date with all station notices relating to policies and procedures
+ Remain up to date with all relevant operational systems and Customer Service training
+ Maintain a safe and secure working environment at all times
+ Comply with the Company’s open fair and honest reporting culture
Experience:
+ Training and Development management experience within aviation cargo or ground handling
+ Demonstrable experience leading and managing high performance teams
+ Knowledge and familiarity of Safety Operational Compliance protocols
+ Commercially astute and business focused with an ability to grasp operational training risks and issues and translate this into appropriate outputs
+ Actively influences events to achieve goals self-starting rather than accepting passively
+ Strong interpersonal and relationship-building skills with an ability to engage with and influence key stakeholders at all levels across the organisation
+ Collaborative team player with the ability to communicate clearly and effectively with team members acting in line with the Company’s culture and values
+ IT literate with savviness for systems capability
+ Commits to an action after developing alternative courses of action that are based on logical assumptions and factual information that take into consideration resources constraints and organisational values
+ Value based approach - the role holder must demonstrate and live the key values of Menzies Aviation; demonstrating authenticity in their approach and an ability to engage with colleagues and other stakeholders at all levels and within a range of markets and situations
+ Ability to read write and speak fluent English
+ Ability and willingness to travel frequently
Note
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It is not intended to be exhaustive. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. This job description does not form part of the post holder’s terms and conditions of employment and may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.
Qualifications
Behaviors
Required
+ Leader: Inspires teammates to follow them
+ Team Player: Works well as a member of a group
+ Enthusiastic: Shows intense and eager enjoyment and interest
Education
Required
+ Bachelors or better
Licenses and Certifications
Required
+ DRIVERS LICENSE
Experience
Required
+ 5 years: Training and Development management experience within aviation cargo or ground handling
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information.

Responsibilities:

Educational requirements:

Experience requirements:

Desired Skills:

Qualifications:

Benefits:

Incentives:

Date Posted: 2019-5-21

Please Apply by: 2019-6-6