Operations Manager Featured
- Charlotte, North Carolina
- Job ID
Operations Manager job at Menzies Aviation in Charlotte NC
Description, duties, responsibilities
+ Responsible for Passenger Service and Ramp Operations (ramp including into-plane fuelling and third party fuelling ground handling and de-icing).
+ Full accountability to the General Manager for Health and Safety issues operational and financial performance.
+ Planning resource allocation in each business unit to include staff planning in line with customer requirements and budget
+ Routine liaison with customer representatives.
+ Liaison with internal and external customers and agencies.
+ Producing routine reports.
+ Supporting the development of the business units with accurate and timely project work.
+ Leading the station equipment planning cycle.
+ Ensuring compliance with all internal and external operational and administrative requirements.
+ Ensure the safe and secure operations in accordance with the highest possible standards of health safety security and all government statutory requirements.
+ Provide leadership for employee relations through effective communications including coaching disciplinary and positive recognition
+ Mentor employees for promotional opportunities
+ Work closely with HR and SSE department to provide effective training and development program
+ Hold supervisor/lead team accountable for timely and effectively handling of all employee related issues focusing on improving performance and professional documentation
+ Responsible for ensuring compliance for the attendance reliability program
+ Track and follow-up on late employees sick calls and no show.
+ Ensure that all employees are properly uniformed and equipped with PPE requirements
+ Ensure that all damaged and defects to ramp equipment used are reported.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information.
Menzies Aviation Company Overview
With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.