Emirates Passenger Service Agent additional Featured

Emirates Passenger Service Agent additional job at Menzies Aviation in Orlando FL

Description, duties, responsibilities

Description
As a member of the Passenger Service Team you will play a key role in ensuring a smooth and efficient airport experience for passengers. Your responsibilities will include checking in passengers at the ticket counter and gates verifying documentation assigning seats providing gate information checking baggage and assisting passengers with any issues or concerns during their time at the airport.
Position Highlights:
+ Customer Focused: Provide exceptional service by assisting passengers with check-in baggage and any other needs at the airport.
+ Bilingual: Arabic speaker will receive an additional $1.00/hr premium
Primary Accountabilities and Duties:
+ Comply with the Location’s attendance/tardiness standards
+ Computerized check-in of passengers for international and domestic travel
+ Designate seat assignments
+ Verify documentation for international and domestic flights
+ Ensure correct boarding passes are provided to each passenger for the assigned charter flight
+ Verify ticket and seat reservations
+ Match manifest to on-board count
+ Assist with various governmental agency requirements
+ Connect and disconnect Jetway/stairs as necessary
+ Announce arrivals and departures as necessary
+ Assists with baggage tagging and baggage claim reports
+ Maintain current knowledge of all flight times during shift
+ Provide information to customers
+ Maintain liaison with Airlines and Customer Representatives and Ground Handlers
Essential Skills and Qualifications:
+ Must be at least 18 years of age
+ Possess/maintain a valid Driver’s License and other FAA required identification/seals
+ Must be able to speak read and write in English
+ Must pass pre-employment drug test
+ Must be available and flexible to work variable shifts including weekends and holidays
+ Work is done indoors and outdoors – must be comfortable working in all weather conditions
+ Able to continuously lift push and pull up to 70 lbs
Knowledge Skills and Abilities
+ Ability to learn quickly
+ Ability to understand and carry out oral and written instructions and request clarification when needed
+ Strong interpersonal skills
+ Ability to work as part of a team
+ Ability to build relationships
Benefits
+ Advancement Opportunities
+ Health Plans through Maritain Health that offer a variety of coverage
+ Dental Plans through Delta Dental
+ Vision Insurance Plan through Met Life Vision
+ Paid Vacation / Sick (fulltime employees)
+ Critical Illness Coverage Plan
+ Hospital Indemnity Coverage Plan
+ Voluntary Life and AD&D Insurance
+ 401K Savings Plan
+ Employee Assistance Program
+ Prepaid Legal Coverage Plan
+ Identity Theft Protection Plan
+ Pet Discount Coverage and Pet Insurance Plan
Qualifications
Behaviors
Required
+ Team Player: Works well as a member of a group
Motivations
Required
+ Self-Starter: Inspired to perform without outside help
+ Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Education
Preferred
+ High School or better
Licenses and Certifications
Required
+ EMPLOYEE BADGE
+ DRIVERS LICENSE
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Menzies Aviation Company Overview

With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.