Baggage Service Agent Featured

Baggage Service Agent job at Menzies Aviation in Denver CO

Description, duties, responsibilities

Description
The Baggage Service Agent is responsible for coordinating and handling customer baggage check-in and misplaced/lost baggage claims provide reports to carriers and assist customers with travel information.
+ $19.50/ hr.
+ Additional $50.00 per week for Good Attendance
+ $40.00 Monthly Bus/Train Voucher or Free Airport Parking
+ Flight Benefits with Frontier Airlines
+ Paid Training
+ Uniform provided
Key Responsibilities
+ Ability to read IATA tickets to determine flight departure times and connecting carriers
+ Screens all interline passengers prior to placing bags on the interline return belts
+ Ensures baggage tagging is correct
+ Direct and assist passengers with mis-checked or short checked bags
+ Handles misplaced/lost baggage claims and provides reports to Carriers
+ Evaluates customer’s need concerning airline locations
+ Is able to meet the Station’s attendance standards
+ Other duties as assigned
Qualifications
+ Must be at least 18 years of age
+ Must pass a pre-employment drug screen
+ Ability to proficiently read write and speak English
+ Must be comfortable lifting 70lbs
+ Must be able to stand for long periods of time at the ticket counter and Arrivals areas
+ Must pass FBI background check and obtain US Customs seal
+ Must be available and flexible to work variable shifts including weekends and holidays
+ Prior Customer Service Experience Strongly Preferred
+ Intermediate Computer Skills Required
Benefits
+ Flight Benefits with Frontier Airlines
+ Advancement Opportunities to Lead and Supervisor
+ Three Health Plans through Meritain Health that offer a variety of coverage
+ Two Dental Plans through Delta Dental
+ Vision Insurance Plan through Met Life Vision
+ Paid Vacation
+ Accident Coverage Plan
+ Critical Illness Coverage Plan
+ Hospital Indemnity Coverage Plan
+ Company Paid Employee Basic Life and AD&D Insurance $20000.
+ Voluntary Life and AD&D Insurance
+ Voluntary Short-Term and Long-Term Disability Insurance
+ 401K Savings Plan
+ Employee Assistance Program
+ Prepaid Legal Coverage Plan
+ Identity Theft Protection Plan
+ Pet Discount Coverage and Pet Insurance Plan
+ Uniform Provided
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly exposed to moving mechanical parts. The noise level in the work environment is usually loud.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger handle or feel; reach with hands and arms; talk and hear. The employee must regularly lift and/or move up to 70 lbs
Qualifications
Education
Preferred
+ High School or better
Licenses and Certifications
Required
+ EMPLOYEE BADGE
+ DRIVERS LICENSE
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Menzies Aviation Company Overview

With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.