Ramp Duty Manager Featured

Ramp Duty Manager job at Menzies Aviation in Denver CO

Description, duties, responsibilities

Description
This Job is at Denver International Airport
Salary: $80000.00
The Duty Manager will be directly responsible for overseeing ramp supervisors on their shift. The Ramp Duty Manager will take accountability for safety resource management operation standards policy implementation and client relations.
Key Responsibilities
+ Full accountability to the Ramp Manager for Health and Safety issues operational and financial performance of their shift. Planning resource allocation in each business unit for their shift.
+ Routine liaison with customer representatives.
+ Liaison with internal and external customers and agencies.
+ Producing routine reports.
+ Supporting the development of the business units with accurate and timely project work.
+ Ensuring compliance with all internal and external operational and administrative requirements.
+ Planning resource allocation in each business unit for their shift
+ Perform as a mentor to other employees.
+ Required to attend the mandatory training imposed by the Company and Airlines as per job role.
+ Provide training to employees in accordance with Company and Airline standards.
+ Complete investigations and report compliance to the Sr. Management Team.
+ Handling of all employee related issues focusing on improving performance professional conduct and ensuring attendance reliability.
+ Duties as assigned.
Qualifications
+ Must be at least 18 years of age.
+ Must pass pre-employment drug screen.
+ Must have current valid US driver’s license.
+ Ability to proficiently read write and speak English.
+ Excellent communication skills
+ Must have a positive can-do upbeat personality.
+ Able to remain calm under pressure.
+ Must excel in time management skills and require minimal supervision.
+ Able to stand for long periods of time.
+ Must be comfortable lifting 70lbs.
+ Must pass FBI background check and obtain US Customs seal.
+ Must be available and flexible to work variable shifts including weekends and holidays.
+ Management experience in the Airport Ground Handling business
+ Advanced Computer Skills Required
+ A proven track record in managing a business unit.
+ Possess 3-5 years of aviation industry experience with sound knowledge of passenger operations and procedures.
+ Organizing and planning skills with the ability and initiative to react effectively and quickly to unexpected circumstances.
+ A working knowledge of GSE maintenance issues.
+ Understanding of the wider airport operational environment.
+ Experience and understanding of the commercial issues in aviation.
+ Experience of Health and Safety management.
Knowledge Skills and Abilities
+ Ability to learn quickly.
+ Ability to understand and carry out oral and written instructions and request clarification when needed.
+ Strong interpersonal skills
+ Ability to work as part of a team.
+ Ability to build relationships.
Benefits
+ Starting at $80000 per year
+ Opportunities for Leadership Training Programs
+ Three Health Plans through Meritain Health that offer a variety of coverage.
+ Two Dental Plans through Delta Dental
+ Vision Insurance Plan through Met Life Vision
+ Paid Vacation
+ Accident Coverage Plan
+ Critical Illness Coverage Plan
+ Hospital Indemnity Coverage Plan
+ Company Paid Employee Basic Life and AD&D Insurance 2x your basic annual earnings.
+ Voluntary Life and AD&D Insurance
+ 401K Savings Plan
+ Employee Assistance Program
+ Prepaid Legal Coverage Plan
+ Identity Theft Protection Plan
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is primarily done indoors; however the individual will be working near terminals with consistently open doors where harsh weather conditions could affect the indoor environment. The Passenger Service Agent team is provided a Menzies Aviation uniform including a long coat.
This individual will also work with disgruntled customers throughout the airport and must maintain a positive attitude when representing our company and communicating with customers within the airport.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to stand walk sit use hands to finger handle or feel objects tools or controls; reach with arms climb or balance; and talk or hear.
Other tasks include lifting passenger bags up to 70lbs which could also involve bending and stooping. The employee must frequently lift and/or move up to 25lbs and occasionally lift and/or move up to 70lbs.
Qualifications
Behaviors
Preferred
+ Team Player: Works well as a member of a group
+ Leader: Inspires teammates to follow them
+ Dedicated: Devoted to a task or purpose with loyalty or integrity
+ Enthusiastic: Shows intense and eager enjoyment and interest
Education
Required
+ High School or better
Licenses and Certifications
Required
+ EMPLOYEE BADGE
+ DRIVERS LICENSE
Experience
Required
+ 3-5 years of aviation industry experience with sound knowledge of passenger operations and procedures
+ Working knowledge of GSE maintenance issues
+ Experience and understanding of the commercial issues in aviation
+ Experience of Health and Safety management.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Menzies Aviation Company Overview

With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.