Menzies Aviation job details and career information

Passenger Service Account Manager Featured

Location
Chicago, Illinois
Wage
Hourly
Job ID
PASSE03101
Posted
2019-7-8

Description
+ Prepare commercial billing data as required for management reports.
+ Prepare customer airline reports in line with their requirements.
+ Build strong relationship with all customer airlines and deliver a customer focused operation.
+ Ensure adherence to all regulatory requirements for all relevant authorities.
+ Ensure that airline customer standards are maintained and raised by continuous improvement.
+ Encourage manage and develop Menzies Aviation staff in all aspects of the business.
+ Control resource and cost allocation within budgetary restraints.
Candidate requirements
+ Previous management experience and a demonstrable track record of passenger services success.
+ Excellent communication skills.
+ Ability to build an excellent working relationship with staff airline customers airport authorities and suppliers.
+ Possess 3-5 years of aviation industry experience with sound knowledge of passenger operations and procedures.
+ Organizing and planning skills with the ability and initiative to react effectively and quickly to unexpected circumstances.
+ Must be able to lift at least 70 pounds on a continuous basis.
+ Must be able to pass a ten-year background check as required by US Customs.
+ Must pass a drug test.
+ Must have current driver’s license with no violations over the past 5 years.
Qualifications
Behaviors
Preferred
+ Leader: Inspires teammates to follow them
+ Team Player: Works well as a member of a group
+ Enthusiastic: Shows intense and eager enjoyment and interest
+ Dedicated: Devoted to a task or purpose with loyalty or integrity
Licenses and Certifications
Preferred
+ EMPLOYEE BADGE
+ DRIVERS LICENSE
Experience
Required
+ Possess 3-5 years of aviation industry experience with sound knowledge of passenger operations and procedures.
Preferred
+ Previous management experience and a demonstrable track record of passenger services success.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information.

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With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.

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Website
www.menziesaviation.com
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Passenger Service Account Manager

Location: Chicago IL

Industry: Aviation
Occupational Category: Management
Hours: Full-time, 40 hours per week
Salary: USD 0

Description: Menzies Aviation seeks a Passenger Service Account Manager.
Description
+ Prepare commercial billing data as required for management reports.
+ Prepare customer airline reports in line with their requirements.
+ Build strong relationship with all customer airlines and deliver a customer focused operation.
+ Ensure adherence to all regulatory requirements for all relevant authorities.
+ Ensure that airline customer standards are maintained and raised by continuous improvement.
+ Encourage manage and develop Menzies Aviation staff in all aspects of the business.
+ Control resource and cost allocation within budgetary restraints.
Candidate requirements
+ Previous management experience and a demonstrable track record of passenger services success.
+ Excellent communication skills.
+ Ability to build an excellent working relationship with staff airline customers airport authorities and suppliers.
+ Possess 3-5 years of aviation industry experience with sound knowledge of passenger operations and procedures.
+ Organizing and planning skills with the ability and initiative to react effectively and quickly to unexpected circumstances.
+ Must be able to lift at least 70 pounds on a continuous basis.
+ Must be able to pass a ten-year background check as required by US Customs.
+ Must pass a drug test.
+ Must have current driver’s license with no violations over the past 5 years.
Qualifications
Behaviors
Preferred
+ Leader: Inspires teammates to follow them
+ Team Player: Works well as a member of a group
+ Enthusiastic: Shows intense and eager enjoyment and interest
+ Dedicated: Devoted to a task or purpose with loyalty or integrity
Licenses and Certifications
Preferred
+ EMPLOYEE BADGE
+ DRIVERS LICENSE
Experience
Required
+ Possess 3-5 years of aviation industry experience with sound knowledge of passenger operations and procedures.
Preferred
+ Previous management experience and a demonstrable track record of passenger services success.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information.

Responsibilities:

Educational requirements:

Experience requirements:

Desired Skills:

Qualifications:

Benefits:

Incentives:

Date Posted: 2019-7-8

Please Apply by: 2019-7-24