Line Ramp Services Agent Featured

Line Ramp Services Agent job at Jet Aviation in Milwaukee WI

Description, duties, responsibilities

<p>Line and Ramp Services AgentLocation: Milwaukee WI US 53207 Flexible Work Arrangement: Onsite Job Category: Fixed Base Operations (FBO) Career Level: Technicians / CrewSince 1967 Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel Switzerland to over 4500 employees and some 50 locations worldwide. Aircraft Management Aircraft Sales Charter Completions Government Services FBO Fixed and Rotary Wing Maintenance and Staffing. Behind every seamless Jet Aviation experience is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers journey to life. In the hangar on the ground and behind the scenes. Enabling global flight with passion.Position Summary: This role puts you at the center of airport operations supporting aircraft crews and passengers with safety precision and exceptional service. Each shift youll work alongside a dedicated team in a fast-paced dynamic environment where adaptability teamwork and customer focus are key. Your work is supported by both a safety and training network and a robust operations and management framework allowing you to tap into expertise across functions to guide your efforts. With these interconnected support systems youll be part of a team committed to delivering top-notch service and meeting the intricate demands of luxury flight. This role is on-site working from our concierge style Fixed Based Operator (FBO) location in Milwaukee WI where you will be right at the heart of the action. As a key member of the FBO team you will work closely with clients passengers crew and fellow team members providing an exceptional experience and ensuring smooth operations for each flight.Work Schedule and Compensation: Aviation operates on a dynamic schedule—things can change fast and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation customers and crews. We formally operate 24 hours daily 7 days weekly. A shift (5:00am - 1:00pm) will be the initial assignment with the potential for changes over time as our business needs and opportunities evolve. Training for this role is expected to last approximately 4–6 weeks. During the training period hours may differ from the assigned shift listed based on operational and training needs. Once initial training is successfully completed you will transition to the assigned shift. The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position will be as follows: $19-$21/hr hourly which is equivalent to $39520 - $43680 annually plus a performance-based bonus up to 5% of annual salary.Minimum Requirements: A High School Diploma GED or equivalent education. A valid drivers license and a strong sense of responsibility. Basic English communication skills (B1 level or above). A courteous respectful attitude and a reliable work ethic. Preferably at least one year of mechanical experience. Direct line and ramp experience preferred but not required. Willingness to work flexible hours — rain or shine. Must be able to handle the demands of an active on-the-move role. A strong eye for quality and a natural focus on customer service. The ability to stay cool calm and collected under pressure. Someone who takes pride in doing things right enjoys working outdoors.Main Responsibilities: From assisting crew members to welcoming high-profile clients youll ensure every flight is supported with care and precision. Your responsibilities include: Safely handling aircraft ground operations including fueling towing marshalling and ground support equipment. Delivering excellent customer service by assisting passengers and crews with luggage transportation and amenities. Maintaining facilities equipment and supplies to the highest standards of safety quality and cleanliness. Supporting a strong safety-first culture by following procedures and promptly reporting hazards or issues.Desired Characteristics: Handle ramp operations while following top-tier safety and quality standards. Provide porter services — delivering luggage cargo and transporting crew and passengers. Assist with aircraft movements including towing pushback marshalling and disconnecting. Operate ground support equipment (GPU water lavatory services etc.) with care and precision. Keep things stocked and spotless by assisting with catering items ice coffee and cleaning duties. Support a strong safety-first culture by actively participating in safety and quality programs. Report any hazards near misses or unusual occurrences to keep operations smooth and safe.Benefits/Perks: Full time employees can enjoy selections from a comprehensive benefit package that fuels your passions both inside and outside of work. You can expect a wide array of financial insurance continued education and other employee benefits and perks: Financial Perks: Base hourly pay + overtime paid over 40 hours in one week; holiday pay + paid time off (including 3 floating holidays); 401(k) benefits $1 for $1 match up to 6%; General Dynamics Employee Discounts. Wellness and Health Perks: Multiple Medical Dental and Vision insurance options for employee only or employee + additional family members; paid sick time; Employee Assistance Program; Wellness Programs; Health Awards. Performance Perks: Annual Merit Increase opportunity; annual bonus potential up to 5%. Continued Education Perks: Tuition Reimbursement for approved CE pursuits.Physical Demands/Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is required to use their hands and fingers to handle feel or reach. The employee frequently is required to stand walk or sit. The employee is occasionally required to climb or balance kneel crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds above their heads. Specific vision required for this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust and focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year.Additional Details: Jet Aviation is committed to selecting the best leaders through a thorough and structured hiring process. Candidates who move forward will engage with executive leadership and key stakeholders in a multi-stage review process. As part of our commitment to safety and security all selected candidates must successfully pass pre-employment requirements before finalizing employment. At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. Thats why we offer a competitive benefit package that includes health dental and vision insurance matching 401(k) health savings and flexible spending accounts short-term and long-term disability life insurance employee assistance programs health and wellness awards generous paid time off tuition reimbursement employee discounts and more. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</p>

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Jet Aviation Company Overview

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