Cargo and Charter Sales Representative
- Anchorage, Alaska
- Hourly $20.00 - $24.00
- Job ID
Cargo and Charter Sales Representative job at Everts Air Cargo in Anchorage AK
Description, duties, responsibilities
This position plays a fundamental role in achieving Everts Air’s market and revenue growth objectives by gaining new business, as well as, maintaining and growing existing customer accounts. The primary objective of this position is to generate increased revenue and support the common goal of excellent service to all customers, with a focus on charters and sales calls.
1. Collaborate and build relationships with existing and new customers through sales calls, issuing quotes, preparing bids, managing sales lead resources, educating customers, and making formal presentations to clients.
2. Increase the scope of Everts Air charter operations through effective customer interactions, education, and timely response to charter requests.
3. Maintain existing accounts by providing support and relevant solutions to meet customer needs, conducting regular account analysis, and addressing any concerns in a timely manner.
4. Source new sales opportunities through inbound lead follow-up, outbound calls, trade conferences, emails, and other outreach programs as dictated by the department manager.
5. Identify new markets for market share growth by remaining current on industry trends, local market conditions and competitor activities.
6. Attend and participate in conferences, exhibits, and trade shows to promote Everts Air services and generate leads.
7. Schedule and make regular external sales visits and take part in community events that increase visibility of Everts within designated markets. Travel is required.
8. Mentor and train personnel (as appropriate) on sales promotions, processes, and company services.
9. Utilize Everts Air’s Customer Resource Management platform to document sales activity and relevant customer business details, in addition to submitting department activity reports.
10. Work closely with Everts Air Customer Service, Load Control, and Cargo departments to help ensure new and existing customers benefit from a seamless sale to service experience.
11. Perform sales job tasks in such a manner that EAC maximizes profitability while focusing on cost conscious issues such as productivity, travel, and office supplies and equipment.
12. Provide feedback on departmental processes and assist in developing future planning goals and objectives for the Sales and Marketing department that are achievable and realistic, and that complement the company’s current growth strategy.
13. Support and participate in an organizational culture in which a passion for continuous improvement is innate.
14. Other duties as assigned by the department manager.
1. Requires strong communication skills, verbally and in writing.
2. Requires 1+ years customer service and/or sales background.
3. Prefer 1+ years in cargo operations and/or cargo customer service.
4. Must be able to type 40+ words a minute.
5. Proficient in Microsoft Office products.
6. Knowledge of administrative and clerical procedures, work processing systems/software, managing files
and records, designing forms and other office procedures and related terminology.
7. Ability to maintain confidentiality in all aspects of employment, including file and record maintenance.
8. Knowledge of technology used for training purposes or possess an interest in learning the technological
methods used in training.
9. Must possess a valid driver’s license
Please reference Avjobs when applying for this position.
Everts Air Cargo Company Overview
Everts Air Cargo was formed in 1995 as a 121 Certificated Cargo Airline. Everts Air Cargo is headquartered in Fairbanks where it serves as the primary base for maintenance, administration and charter operations. Everts provides scheduled freight service to 12 major hubs in Alaska. Everts expanded operations to the Lower 48 and now has five MD-80 jets and flies throughout the US, Canada and Mexico.