City of Houston job details and career information

Airport Communications Operator Featured

Location
Houston, Texas
Wage
Hourly
Job ID
14607549921
Posted
2021-1-13

DESCRIPTION OF DUTIES

/ESSENTIAL FUNCTIONS
The purpose of the Airport Operations Center (AOC) business unit at William P. Hobby Airport of the Houston Airport System (HAS) is to centralize activities and focus on the end-to-end business processes of the airport which creates operational efficiencies eliminates duplication efforts monitors critical and non-critical systems supports customer tenants and stakeholders interests and provides critical information to improve resiliency during irregular and emergency events. The Airport Communications Operator operates communication equipment to receive and process emergency and non-emergency calls for assistance. This position processes paging and information calls and monitors and responds to alarm system signals aircraft emergency alerts airport terminal/roadway incidents fires accidents bomb threats and facility security. The Airport Communications Operator provides and distributes real-time information to assist in efficient airport operations. "Must be able to pass a criminal background check obtain and maintain federally mandated security clearances where required."

The AirportCommunications Operator duties include but are not limited to:

  • Operates the airport telephone exchange system including the public address system and TDDs.
  • Provides routine information to customers such as airline arrivals and departures traffic conditions parking information service complaints lost luggage or passengers directions and emergencies. Maintains daily log of calls.
  • Receives and directs public calls to the appropriate parties for lost and locked vehicles tows and airport injuries; and maintenance calls regarding various facilities equipment traffic and weather conditions and spills.
  • Broadcasts information to appropriate airport and tenant personnel regarding aircraft emergencies and hazardous conditions as specified in the Airport Emergency Procedures Manual. May provide prearrival instructions to calls. Maintains log.
  • Enters domestic and international airline schedules into the information display system and reviews and updates daily flight data aircraft gate and baggage carousal assignments and schedule changes.
  • Monitors access control systems to ensure no unauthorized access to Aircraft Operating Areas (AOA) and other security areas by the public employees or tenants of the airport. Notifies appropriate authorities of civil defense alerts.
  • Relays information and calls to appropriate personnel regarding repair services such as malfunctioning access card readers broken access gates building and street lighting pipes toilets and sinks. Updates maintenance tracking system.
  • Performs other job duties as assigned by supervisor.
  • WORKING CONDITIONS
    The position is physically comfortable most of the time with occasional periods of stooping bending and/or light lifting of materials of up to 10 pounds. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations as with occasional exposure to office chemicals and/or extensive use of a video display terminal. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. This job requires the ability to stand for extended periods of time on a hard-surfaced floor.
    MINIMUM REQUIREMENTS

    EDUCATIONAL REQUIREMENTS
    Requires a high school diploma or a GED.

    EXPERIENCE REQUIREMENTS
    One year of experience in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communication equipment is required.

    LICENSE REQUIREMENTS
    None.

    PREFERENCES

    Preference will be given to applicants with experience in CCTV repair or service of malfunctioning access card readers and hardware Incident Management System (IMS) software and/or security software program. Dispatch certification and proficient skills in MS Office Suite is a plus. Candidates that are able to handle complexity situations and willing to work a flexible work schedule are preferred. Aviation industry experience is highly desirable.

    Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for such persons are among the most qualified candidates for the position and all other factors in accordance with Executive Order 1-6.

    Airport Security Officer Houston MO

    Hou Airport Wheelchair Agent Full Time Houston TX

    Airport Security Officer Houston TX

    Airport Customer Service Sales Ambassador Houston TX

    Airport Resident Engineer Houston TX

    Airport Communications Operator Houston TX

    Airport Security Officer Houston TX

    Airport Passenger Assist Agent Houston TX

    Cargo Screener Iah Airport Houston TX

    Airport Customer Service Sales Ambassador Houston TX

    The following jobs have been promoted on the Aviation Ad Network and are to be considered - current, newsworthy aviation employment information (FYI). No guarantee is made as to the accuracy, completeness or timeliness of any information, projections or opinions in announcements obtained through the promoted jobs. The information contained in this announcement is compiled for the convenience of site visitors and is accepted by the site visitor on the condition that errors or omissions are not the responsibility of Avjobs and shall not be made the basis for any claim, demand or cause of action. Please visit this companys web site for additional details and information. Please reference Avjobs when applying.

    Top Employer City of Houston Jobs
    Website
    www.avjobs.com/companies
    Job Feed
    View
    News Feed
    View
    List All City of Houston Jobs

    Don't wait, apply today.
    We can't wait to receive your resume.

    City of Houston is accepting resumes and actively recruiting for this Airport Communications Operator position in Houston, Texas. Be sure to send your resume using the "Apply Now" button or by following the application instructions provided by the employer.

    Airport Communications Operator

    Location: Houston TX

    Industry: Aviation
    Occupational Category: Business Operations
    Hours: Full-time, 40 hours per week
    Salary: USD 0

    Description: City of Houston seeks a Airport Communications Operator.

    DESCRIPTION OF DUTIES

    /ESSENTIAL FUNCTIONS
    The purpose of the Airport Operations Center (AOC) business unit at William P. Hobby Airport of the Houston Airport System (HAS) is to centralize activities and focus on the end-to-end business processes of the airport which creates operational efficiencies eliminates duplication efforts monitors critical and non-critical systems supports customer tenants and stakeholders interests and provides critical information to improve resiliency during irregular and emergency events. The Airport Communications Operator operates communication equipment to receive and process emergency and non-emergency calls for assistance. This position processes paging and information calls and monitors and responds to alarm system signals aircraft emergency alerts airport terminal/roadway incidents fires accidents bomb threats and facility security. The Airport Communications Operator provides and distributes real-time information to assist in efficient airport operations. "Must be able to pass a criminal background check obtain and maintain federally mandated security clearances where required."

    The AirportCommunications Operator duties include but are not limited to:

  • Operates the airport telephone exchange system including the public address system and TDDs.
  • Provides routine information to customers such as airline arrivals and departures traffic conditions parking information service complaints lost luggage or passengers directions and emergencies. Maintains daily log of calls.
  • Receives and directs public calls to the appropriate parties for lost and locked vehicles tows and airport injuries; and maintenance calls regarding various facilities equipment traffic and weather conditions and spills.
  • Broadcasts information to appropriate airport and tenant personnel regarding aircraft emergencies and hazardous conditions as specified in the Airport Emergency Procedures Manual. May provide prearrival instructions to calls. Maintains log.
  • Enters domestic and international airline schedules into the information display system and reviews and updates daily flight data aircraft gate and baggage carousal assignments and schedule changes.
  • Monitors access control systems to ensure no unauthorized access to Aircraft Operating Areas (AOA) and other security areas by the public employees or tenants of the airport. Notifies appropriate authorities of civil defense alerts.
  • Relays information and calls to appropriate personnel regarding repair services such as malfunctioning access card readers broken access gates building and street lighting pipes toilets and sinks. Updates maintenance tracking system.
  • Performs other job duties as assigned by supervisor.
  • WORKING CONDITIONS
    The position is physically comfortable most of the time with occasional periods of stooping bending and/or light lifting of materials of up to 10 pounds. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations as with occasional exposure to office chemicals and/or extensive use of a video display terminal. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. This job requires the ability to stand for extended periods of time on a hard-surfaced floor.
    MINIMUM REQUIREMENTS

    EDUCATIONAL REQUIREMENTS
    Requires a high school diploma or a GED.

    EXPERIENCE REQUIREMENTS
    One year of experience in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communication equipment is required.

    LICENSE REQUIREMENTS
    None.

    PREFERENCES

    Preference will be given to applicants with experience in CCTV repair or service of malfunctioning access card readers and hardware Incident Management System (IMS) software and/or security software program. Dispatch certification and proficient skills in MS Office Suite is a plus. Candidates that are able to handle complexity situations and willing to work a flexible work schedule are preferred. Aviation industry experience is highly desirable.

    Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for such persons are among the most qualified candidates for the position and all other factors in accordance with Executive Order 1-6.

    Responsibilities:

    Educational requirements:

    Experience requirements:

    Desired Skills:

    Qualifications:

    Benefits:

    Incentives:

    Date Posted: 2021-1-13

    Please Apply by: 2021-1-29