Customer Training Specialist Featured

Boeing Global Services (BGS) is seeking a Customer Training Specialist (level 3) to join our Airplane Maintenance Training team.

The primary focus of this role is to develop, conduct and evaluate the effectiveness of technical training.  This focus requires the analyses of customer technical training needs to determine appropriate training content, objectives, and design.  Additional duties of the role include research, courseware updates, and the development of new media in support of customer training.

This is a hybrid position that allows telecommuting. The selected candidate will be required to perform some work onsite at one of the onsite locations.  Seattle WA. Charleston, SC, Miami, FL

Position Responsibilities

• Independently assembles and conducts complete customer training in broad subject areas using the appropriate medium to satisfy customer training requirements.
• Conducts analyses to evaluate customer technical training needs to determine appropriate training content, objectives and design.
• Develops, conducts and evaluates effectiveness of technical training.  Uses specialized software technology to research, configure, maintain, update and develop new and existing media and materials.
• Travels for work 25% of the time.

The position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee. 

Basic Qualifications (Required Skills / Experience):

• Experience interpreting commercial technical data including drawings, maintenance and operations manuals.
• Some experience conducting technical training and/or performing instructional system development.
• 5+ years experience in aircraft maintenance and modification.
• Capable of traveling 25% of the time

Preferred Qualifications (Desired Skills / Experience):

• Minimum Bachelor’s Degree is preferred.
• 3+ years’ experience conducting technical training and/or performing instructional system development.
• Licensed Aircraft Mechanic.
• Experience maintaining commercial aircraft and have provided instruction on the same.

Typical Education & Experience: 

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 6 or more years related work experience or an equivalent combination of education and experience (e.g. Master+4 years related work experience, 10 years related work experience, etc.).

Relocation:

Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area of one of the listed site locations or move at their own expense.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift:

This position is for 1st shift.